Get IT Help


Student Services
Employee Services
Service Catalog

Below find various ways to get IT assistance


Open a Ticket

Submit and track tech support issues with Self Service Portal

Other Ways to get Help

>> MassBay FAQ Chat; located bottom right corner

>> Email: helpdesk@massbaycc.gethelphss.com 

>> Call: 781-239-2440 - available 24/7/365

>> Walk-In Room 242 Open Lab on Wellesley Campus

How to Open a Ticket and Navigate the System


MassBay Information Technology Services

Wellesley Tech Tower, Room 328

781-239-2440

gethelp@massbay.edu